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Computer integrated telephony seems like the perfect technology hybrid, but has it lived up to its expectations? asks David Boothroyd Some combinations of technology sound like ideal bedfellows but ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

Talk of inexpensive Internet telephony delayed decisions to invest in CTI systems that might soon be old technology. This procrastination was for good reason, because Internet telephony has price and ...

Amcom Telecommunications (ASX: AMM) has acquired privately held IP Systems Pty Ltd, a provider of converged voice, video and data services to the enterprise market, for $6.5m ($5.3m in cash). The ...

-- SOYO’s latest innovation reveals its commitment to leading the IPC industry by combining legacy design with cutting edge technology -- FREMONT, Calif.--(BUSINESS WIRE) – March 06, 2003 – SOYO® ...

Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...

IP telephony uses the internet protocol (IP) to transport voice signals over a data network. Instead of using the conventional analog voice signal (sine wave signal), human speech is converted into a ...

New Delhi: UK-based telecom company, British Telecom has filed a patent application in India for its invention computer telephony system, which could make a phone call through the Internet more secure ...